Frequently asked questions
Shipping and Delivery
Australia Shipping
HELP! I can't track my order!
Sorry about that! But we are here to help. It takes 1-2 business days for shipment status to update. If your tracking details are unavailable, please contact us at taralashes.info@gmail.com. We will be at your service.
How can I edit my shipping info?
Product
I would like to know more about TARA lashes.
We have included as much detail about each product to help answer your questions. However, please shoot us an email at taralashes.info@gmail if you still have any other questions. Love, TARA Beauty
How many times can I re-use TARA lashes?
With the right care, TARA Lashes can be worn up to 10-15 times. Love, TARA Beauty
Can I sell TARA lashes on my own site?
TARA purchases from our site are intended for personal use only. If you wish to be a distributor, we welcome your enquiries at taralashes.info@gmail.com.
Store Policy
How do I place a return or exchange due to change of mind?
I received a faulty falsies :-(
In the unlikely situation TARA Beauty's products arrived defective or damaged, please email taralashes.info@gmail.com within 14 days from receiving them and we will replace or provide store credit.
This is not what I ordered.
Billing
When will my credit card be charged?
You will be charged as soon as your order is accepted and processed by our team.
My payment method was declined.
Order
Can I use multiple codes at checkout?
We love showering you with promos. However, you can use one code per order. Please choose your best code.
Do you just sell online?
We are currently an online store. But please follow us on instagram @deartaralashes or subscribe to us to be the first to know of any updates.